Our company adheres to the principle of "putting users first and ensuring their peace of mind", vigorously introducing good domestic technologies, accelerating the development of new products, continuously improving product assembly levels, and providing meticulous operations and dedicated services. Strive to reach new standards in technology, quality, and management, and align with high standards. Increase investment in quality management, actively adopt good testing methods, achieve a factory product qualification rate of 98.8%, achieve the quality goals of "error free work", "product maintenance free", and customer satisfaction rate of over 98%. Allow users to use with peace of mind and make the following comprehensive service commitments to users:
Pre sales service:
Provide design consulting services to meet user needs and offer cost-effective and efficient solutions
In sales service:
1. Provide training on relevant knowledge for user operators to ensure they understand the characteristics and operating procedures of the product
2. Allow relevant personnel of the user to directly participate in the production and assembly of the product, allowing them to further understand the performance of the product
3. Ensure that product quality complies with relevant international and national standards and contractual requirements
After sales service:
1. After our company's products are put into operation, we regularly conduct telephone follow-up and promptly register and handle customer feedback issues< br>2、 To provide long-term enthusiastic and thoughtful service to users, we guarantee to arrive at the scene within 48 hours in Qingdao and nearby areas, and within 96 hours in other parts of China (with a travel time of less than 6 hours) upon receiving user needs; Arrive at the scene within 100 hours in areas with traffic congestion
3. Provide permanent consultation and services to users, answering all questions